Hello readers — John here!
This edition of The Up Front Update comes to you a bit later than usual, after an incredible week at the RedCabin summit — and then two days of site visits and two days on the road getting home after that. Our normal scheduled service will resume soon after this seasonal disruption.
This week, on The Up Front…
Gareth and I had a wonderfully busy week with so many of you at RedCabin, full of fascinating discussions on the current state of the passenger experience industry. It was absolutely brilliant to see so subscribers old and new, and to chat about our work as well as what’s going on across the industry.
Together with Stephanie Faulk of Elevate Aircraft Seating and Richard D’Cruze of JPA Design, it was genuinely a surprise — and an honour — to win the “Best of RedCabin” award for our workshop, DESIGN DISASTERS!!! (note three exclamation points), on which more below.

If you missed it, on The Up Front last week:
- live from Dublin, my interview with Jamco executive chair Kate Schaefer on why Jamco is acquiring Iacobucci — plus plans for each company’s product lines
- and the final instalment of the incredible history of the California Clipper, the Pan Am airplane that flew the wrong way round the world at the start of World War II
There’s much more to come from RedCabin and beyond, but in the meantime, in this Update: